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[bbc news] A woman sued Microsoft over an unwanted upgrade and won £7,500

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Added by markentube in Technology


[bbc news] A woman sued Microsoft over an unwanted upgrade and won £7,500

Microsoft has agreed to pay a woman in California $10,000 (£7,500) after an automatic update left her computer unusable.

Teri Goldstein said that her computer, which ran Windows 7, automatically tried to update itself to Windows 10 without her permission. The update, she said, made the machine unusable, which meant she could no longer run her business.
Microsoft agreed to a $10,000 payout. It said it had dropped its appeal to save on legal costs.

Microsoft has been criticised over Windows 10, which it has been aggressively pushing to users. Many users have opted not to install the free upgrade because they have software which is incompatible with it or are concerned over its tracking features.

The company told users it was a ‘recommended update’, which meant it would download automatically unless blocked by the user.
Some users said Microsoft had tried to ‘trick’ them into installing the update.

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